![]() ![]() The Offer is only available if the Trade-In Value for your selected Trade-In Device displayed on Samsung’s website or the App states that the value displayed is for the specified model device with a crack. In its sole discretion, from time to time Samsung may offer to accept certain model devices with cracks to the glass on the front (and back, if applicable) as devices that are eligible for trade-in (“Cracked device Offers”). If Samsung determines the device does not meet the minimum conditions, you will have seven days to request your device to be sent back to the original shipping address on file, free of charge, by visiting the My Orders page. Samsung will evaluate your device when we receive it, and if we determine that it does not meet the conditions described above, or if it is a device that is not eligible for trade-in under this promotion, then Samsung will value it at $0.
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